Shipping policy

Shipping

Free standard shipping on every order. No minimum, no threshold, no surprise fee at checkout.

How long it takes

Processing: 1–3 business days.
Delivery: 10–20 business days.
Total: roughly 2–4 weeks.

We work with overseas manufacturing partners, which is what keeps prices where they are. The tradeoff is time. If you need something this week, we're honestly not the right choice.

Business days are Monday to Friday, excluding public holidays.

Tracking

You'll get a tracking number by email once your order ships. Tracking can take 3–5 days to show its first scan — that's normal and doesn't mean anything is wrong.

Multiple items

Orders with several products may arrive in separate packages on different days. You're not charged extra for this, and nothing is missing if only part of your order shows up first.

Where we ship

United States only at the moment.

Delays

Customs processing, weather, and peak periods (late November through December, and Lunar New Year in late January or February) can add time. We'll email you if we know about a delay affecting your order.

Wrong address

Email us within 24 hours of ordering and we can usually correct it. After that the package may already be in transit, and we can't reroute it.

If it never arrives

If your order hasn't arrived 30 business days after shipping, email us and we'll refund or resend it. You don't need to chase the carrier.

Questions: superioraddict@gmail.com